Our stores procedures are to check all items before shipping out to our customers to ensure that all items are in order and in good condition.
All items sold are not returnable, refundable nor exchangeable. In the event that wrong goods are received, damaged or broken, kindly contact us at firstname.lastname@example.org or call us at 603-87271311 within 3 working days of receiving your items. We will reply your email within 2 working days of receipt of your email.
The following conditions apply:
- All goods returned must be in its complete and original packing conditions. Items which are removed from its original packing, used and soiled are not entitled for the refund/return.
- Customers are to undertake the full responsibility for returning the goods to Adimis Health Trading Sdn Bhd. All freight, shipment and insurance charges are to be borne by the customers. Adimis Health Trading Sdn Bhd shall not be liable for any damages or lost of items during the return shipment back to Adimis Health Trading Sdn Bhd
- All delivery charges and other handling fees are not refundable.
- Adimis Health Trading Sdn Bhd shall replace the same items to customers in the event that wrong goods are delivered. In the event that same items/goods are not available, Adimis health Trading Sdn Bhd shall refund the purchase price of the items excluding the delivery charges to the customer.
Should you have further questions or concerns, please contact our Customer Service at email@example.com